Millions of European citizens rent cars every year. However, the car hire industry remains essentially unregulated. Euro MPs are calling for new measures including the development of a Europe-wide standard car rental agreement that is clear, concise, and available in different languages.
"At the moment, people can face being ripped off when they rent a car, especially abroad. Reports of over-charging on credit cards, excess charges for essential items such as child seats, exaggerated fuel costs and other mysterious extra expenses are all too common.
"Unfortunately there is also a real risk when hiring abroad that much of the important detail gets lost in translation.
